PROUDLY POWERING IN-APP ENGAGEMENT FOR
PROUDLY POWERING IN-APP ENGAGEMENT FOR
CHALLENGE
Keep customers informed and minimize costly customer service by sending timely updates securely in-app.
By using secure in-app messaging, you can ensure customers receive important updates quickly and easily, without having to call customer service and without the pitfalls or security concerns that come with delivering sensitive information over email or SMS.
With the increasing urgency to push the bank to a digital first operating model, more and more of the interactions around product servicing, compliance and general customer support need to be digitized in a way that makes things easy for our customers. Atomic has provided us an efficient and effective path forward to solve this problem, across channels, and to help us avoid the pitfalls of trying to build this ourselves. The crew at Atomic has been incredibly supportive and proactive in getting us to this point in our journey.
Nick FanthamNick Fantham Digital Product Manager, BNZ 
Our customers wanted a better way to take action and we wanted to do this the best way possible. Atomic was the obvious choice and was far more effective and scalable than other options.
Paul BartlettHead of Customer Channels, Foodstuffs North Island 
Engaging customers in an actionable habit sits at the heart of our retention and growth strategy. We could have spent years building this capability ourselves but wanted to keep up with our customers' needs. So it was crucial that we got a great experience to market quickly… Atomic allowed us to get up and running in a month.
Richard PhillipsHead of Growth, Kiwi Wealth 
We needed to reduce friction and complexity for our users in the middle of a particularly complex workflow, using atomic meant we could address this for customers significantly quicker than if we'd built it inhouse.
Richard WykeChief Product Officer, Figured 
Previous
Next